As you know, our HealthEE support team is HealthEE by HBG’s friendly and accessible resource for answering any and all healthcare-related questions. January is a hectic month, we have many new members onboarding and calling with questions, so I checked in with the team to see what patterns they are noticing.
One wholesome trend we see is family members calling on behalf of loved ones like parents and significant others. It is incredibly touching to see family members discussing their loved one’s options and seeking the best plan for their needs.
Following the holidays, many callers have been looking for general plan overviews and in-network inquiries. Our team has found that the best way to clarify the difference from plan to plan comes down to the correlation between cost and coverage.
The feedback we have been receiving from callers is the general consensus that our members love the flexibility HealthEE by HBG healthcare plans offer.
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Site By Born and Raised
Site By Born and Raised